Below is our super-duper Q&A for your reference…
CONTACT
Q: Where is Lucky Duck Living, LLC based?
A: Scottsdale, Arizona
Q: Where are orders shipped from?
A: Chicago, Illinois
Q: How do I email Lucky Duck Living directly?
A: Please click here. You are important to us! We make every effort to return all emails within 24 buiness hours.
Q: Can I call Lucky Duck Living directly?
A: Yes. However, it is likely email will be more effective in addressing your needs promptly. If you prefer to call, our Arizona telephone number is 480.678.3221
Q: If there is an important matter I wish to discuss directly with the Founder, Thais Zoe, how do I reach her?
A: You may click here and email her directly.
Q: Can I connect with her on Social Media?
A: Yes! 
THE JOY BLOG WEEKLY
Q: How do I subscribe to The Joy Blog Weekly:
A: Please click here. You will also be enrolled in our monthly drawing for a FREE Lucky Duck Living Tee!
Q: Do you consider guest posts for The Joy Blog Weekly?
A: Definitely. Please submit inquiry and proposed topic here.
PAYMENT
Q: What payment methods do you accept?
A: Paypal, Visa and Mastercard
PRIVACY
Q: Is my financial information secure?
A: Yes! We are a Volusion Secured Site. All the information you provide is completely protected.
Q: Will you sell or rent my name or personal contact information to a third party?
A: Never! Please review our Privacy Policy for detailed info.
Q: Will you add me to your mailing list?
A: Yes. Once you have made a purchase you will automatically be added to our mailing list which includes; occasional discounts, advance notice on new designs and a subscription to the The Joy Blog Weekly. We promise not to over do it! And, of course, you can unsubscribe at any time.
SHIPPING
Q: What are your shipping charges?
A: FREE shipping on all orders that are delivered within the contiguous United States.
Q: Do you ship to Hawaii, Puerto Rico and USVI?
A: Yes. Additional fees are calculated at checkout.
Q: What shipping method do you use?
A: United States Postal Service Priority
Q: How soon do you ship after I place my order?
A: An average of 5 days
Q: Can I expedite my shipment?
A: All orders are custom printed when ordered. Sometime this process takes 3 days, sometimes 5 or more…as a result we are unable to offer expedited shipping at this time.
Q: Do you ship internationally?
A: Yes. Additional fees are calculated at checkout.
Q: Do you offer gift wrap?
A: We do not offer gift wrap at this time.
SIZING
Q: What sizes do you offer?
A: Our sizes are currently Small, Medium and Large.
Q: How do your shirt sizes fit?
A: Our custom pattern is an ample fitted cut. Please review the dimensions on our Sizing Chart to insure the proper fit.
Q: What is your Sizing Chart?
A: We have included our S, M and L dimensions for your reference. Please verify the proper size dimensions on our Sizing Chart (TBA) before ordering, so we are sure to send you the best fit. If the item you receive does not meet the Lucky Duck Living dimension standards, you will not be charged return shipping.
RETURNS
Q: Can I return something if it doesn’t fit or if I don’t like it?
A: Absolutely…our creative t shirts are guaranteed! You can return or exchange the item..AND, if the shirt does not meet the measurement standards provided on our Sizing Chart, we cover the return shipping charges.
Q: If needed, how do I arrange for a return or exchange?
A: Complete and Submit the Return/Exchange form below:
