Q&A

Below is our super-duper Q&A…

CONTACT

Q: Where is Lucky Duck Living, LLC based?
A:
Scottsdale, Arizona, USA

Q: What is your address?
A:  Lucky Duck Living™, 7904 E. Chaparral Road, Suite A110-259, Scottsdale, AZ. 85250

Q: Where are orders shipped from?
A:
Our classic tees from Scottsdale, AZ, USA. Other gift items shipped from CafePress fulfillment warehouses.

Q: How do I email Lucky Duck Living™ directly?
A:
Please click here.  You are important to us! We make every effort to return all emails within 24 business hours.

Q: Can I call Lucky Duck Living™ directly?
A:
Yes. However, it is likely email will be more effective in addressing your needs promptly. If you prefer to call, our telephone number is 480.678.3221.

Q: If there is an important matter I wish to discuss directly with the Founder, Thais Zoe, how do I reach her?
A:
You may click here and email. She will reply personally.

Q: Can I connect with Founder, Thais Zoe, on Social Media?
A: Yes! Facebook Twitter Linked In YouTube Pinterest

MANUFACTURING

Q: Where are your shirts made?
A: We are proud to report that our Classic Lucky Duck Living™ t-shirts were manufactured in the United States. We went through three manufacturers until we found the company that met our standards to create a truly premium product. You’re gonna love their craftsmanship! We are no longer manufacturing this premium tee and our remaining stock is available on a limited basis. When you order items from our CafePress Gift Shop we offer primarily imported products.

Q: What are your Classic shirts made from?
A: Certified 100% organic combed cotton woven into a super supple baby rib fabric right here in the United States.

Q: What about your additional items on Cafe Press?
A: It varies. Whenever possible we provide an organic option.

SIZING

Q: What sizes do you offer?
A: Our Classic tee sizes are Extra Small, Small, Medium, Large and Extra Large. While supplies last.

Q: How do your Original fitted t-shirt sizes fit?
A:
Our Classic custom pattern has an amazing female fitted cut you’re gonna love. We’ve prepared this guide to insure success. If you like a looser fit, order one size up. Your Guide To A Perfect Fit.

Q: You say your Classic t-shirts are fitted. What if I’m carrying a few extra pounds? Won’t that look bad?
A: All of our tees are form fittingly shaped for your lady curves with extra room under the arms and in the breast area. Even with a few extra pounds the Lucky Duck Living™ silhouette is much more flattering than a traditional boxy tee that makes us look frumpy! However, feel free to order up a size if you’re unsure.

Q: What if I don’t want my t-shirt fitted?
A: Our Classic Lucky Duck Living™ tees are form-fitted, but, not binding. While our classic shirts may not be for everyone, we believe you’ll absolutely love their fit and feel, and we encourage you to give them a try. For those that prefer a loose fit, order one size up. Please check out Your Guide to a Perfect Fit.

Also, be sure to check out our Gift Shop where we offer traditional t-shirts with our sassy designs. Check them out HERE

Q: Will my shirt shrink?
A: All of our Classic tees are garment washed. So not only are they super soft, they are pre-shrunk. This means we did 98% of the shrinking for you and your t-shirt will hold it’s size and shape. Hurray!

The materials and shrinkage of apparel we offer on our CafePress varies. Individual inquiries may be made.

PAYMENT

Q: What payment methods do you accept?
A:
Paypal, Visa and Mastercard via our secure Paypal portal on our CLASSIC TEES page.

PRIVACY

Q: Is my financial information secure?
A:
Yes! All transactions are processed through the Paypal secured server.

Secured by PayPal


Seal for #1 tee brand

Q: Will you sell or rent my name or personal contact information to a third party?
A: Never! Please review our Privacy Policy for detailed info.

Q: Will you add me to your mailing list once I make a purchase?
A: Yes. Once you have made a purchase you will automatically be added to our VIP list which includes; occasional discounts and advance notice on new designs.

We promise not to over do it… and, of course, you can unsubscribe at any time!

SHIPPING

Q: What are your shipping charges?
A: FREE shipping of Classic tees within the United States. Shipping fees from CafePress vary and are quoted at time of purchase.

Q: Do you ship to Alaska, Hawaii, Puerto Rico and USVI?
A: Yes. FREE shipping  on our Classic tees. Shipping fees in our CafePress Gift Shop vary and are quoted at time of purchase.

Q: Do you ship internationally?
A: Classic Tees do not ship internationally. However, everything at our CafePress Gift Shop does!

Q: What shipping method do you use?
A: United States Postal Service Priority or UPS depending on the size of the order.

Q: How soon do you ship after I place my order?
A: An average of 3-5 days

Q: Can I expedite my shipment?
A: CafePress Gift Shop orders may expedite. All Classic tee orders are hand processed when ordered…. sometimes this process takes 2 days, sometimes 5 or more…as a result we are unable to offer expedited shipping at this time.

Q: Do you offer gift wrap?
A: We do not offer gift wrap at this time. Our Cafe Press Gift Shop will gift wrap on select items.

RETURNS

Q: Can I return my Classic Tee?
A: All Classic Tees are closeout pricing and free shipping which is non-refundable or exchangeable. All sales final.

Q: Can I return my Gift Shop items?
A: Yes. All Cafe Press returns are handled by their excellent customer service!

If you want to get your Classic Lucky Duck Living Made In America tee, Click HERE.

If you want our gifts, mugs, baby gear and more… they are located separately in our fab new Lucky Duck Living Gift Shop HERE

Thanks for shopping with us and have a Lucky Duck Living Day!

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